At Ross Coates Solicitors, we are required to process personal data relating to client's legal needs. We are committed to being transparent about collecting and using data and to meeting its data protection obligations. You will be informed to the purpose of any data collection while you are a client at Ross Coates Solicitors.
The information collected about you may include but is not limited to:
Copies of documentation that may include but is not limited to:
Your information will be safely and securely held in line with the Data Protection Law including the General Data Protection Regulations (GDPR) (Regulation (EU) 2016/679), a regulation which replaces the Data Protection Regulation (Directive 95/46/EC). The regulations came into effect on 25th May 2018.
You directly provide the firm with the majority of the data we collect. We collect data and process data when you:
The firm may also receive your data indirectly from the following sources:
The firm collects your data so that we can:
When the firm processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
Any data collected will be for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes.
Our Company securely stores your data on an internal computer server. This servicer can only be accessed by staff members at Ross Coates Solicitors and usage of the system is carefully moderated. Paper documents required for your property will be securely stored at our premises in locked offices. Once a file is completed the paper document will be sent offsite to a secure archiving facility. The firm will keep your details including any searches and checks relating to you or your file on record for a total period of 6 years.
Our Company would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop the firm from contacting you for marketing purposes or giving your data to other members of the Our Company Group. If you no longer wish to be contacted for marketing purposes, email Claire.Watson@rosscoates.co.uk
Our Company would like to make sure you are fully aware of all your GDPR and data protection rights. Every user is entitled to the following:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at:
Or email us: Christopher.Mack@rosscoates.co.uk
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology For further information, visit allaboutcookies.org.
There are a number of different types of cookies, however, our website uses:
Email us at: Christopher.Mack@rosscoates.co.uk
Call us: 01473 244414
Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.
Phone Number: 0303 123 1113